About Us

Your Advantek Team

Scott Wells, chief executive officer

Scott Wells

Scott Wells is the Chief Executive Officer for Santé Health System and Advantek Benefit Administrators. Under his direction, Advantek provides quality third party administration services to clients of all industries. In addition, Scott manages and directs management services to the regions largest independent physicians association, and numerous other specialty practice management clients.

Before joining Santé/Advantek in 1995, Scott was Director of Audit and Consulting Services for Community Medical Centers. Prior to his service with Community, Scott was a senior manager with Ernst and Young's accounting, auditing and consulting department.

Chris Cheney, chief financial officer

Chris Cheney

Chris Cheney is the Chief Financial/Operating Officer for Advantek Benefit Administrators. With a broad range of responsibilities, he directs and oversees Advantek's claims processing, utilization management, customer service, financial operations and decision support.

Chris joined Santé/Advantek in 1998 in his current position. Prior to this Chris was responsible for the Internal Audit Department of Community Medical Centers.

Previously he was a director at Valley Children's Hospital working with physicians and physician practices. Before joining Valley Children's, Chris was an audit manager with Ernst and Young providing audit and consulting services to a varied group of clients and industries.

Daniel Bluestone, m.d., medical director

Daniel Bluestone

Dr. Bluestone joined Santé/Advantek as the Vice President of Medical Affairs and Medical Director of Santé/Advantek. Dr. Bluestone's responsibilities include oversight of the utilization management function and staff. Under his direction, medical decisions are reviewed to ensure that Advantek's patients receive the most appropriate, high quality medical care. He also acts as a liaison between Advantek and its provider panel and other hospitals providing care in the Central Valley.

Daniel Bluestone M.D. trained in Pediatrics, Neurology, and Pediatric Neurology at UCSF. He is board certified in Neurology and Pediatrics. From 1989 to 1992, he was Chief of Child Neurology for the US Air Force. Dr. Bluestone opened a private practice in Jacksonville, FL. He served as Director of Clinical Child Neurology and Assistant Professor of Pediatrics and Neurology at UCSF from 1993-1999. In 1997 Dr. Bluestone received an MBA at St. Mary's College, California.

Debbie Nephew, vice president of operations

Debbie Nephew

Debbie Nephew is the Vice President of Operations for Advantek Benefits Administrators. She has over 25 years of operations management experience. Her responsibilities include direct management responsibility for the claims department, utilization management, member services unit, technical services, eligibility maintenance, and benefits and cost containment.

Prior to joining Santé Health System, Debbie was employed with CIGNA and most recently was the Regional Director for the Western Region. Her responsibilities included providing day to day operational direction to seven offices, representing over 1,700 employees. One of her major accomplishments was the successful implementation of CIGNA's largest non-standard managed care plan for a premier telecommunication company.

Lynette McCulloch, manager, claims

Lynette McCulloch

Lynette McCulloch began her career in the healthcare industry in 1994. Lynette manages daily operations of the department. She has assisted with hiring, supervision, and training of all claims personnel, and works with our providers to resolve issues or concerns.

Prior to joining Advantek, Lynette's industry experience has been focused on self-funded plans which include medical and dental claims processing, new business implementation and managing Customer Service.

Jodie Biggs, manager of operations

Jodie Biggs

Jodie Biggs is the Advantek Manager of Operations. She has more than 20 years experience in the Health Care Industry. Prior to joining Santé/Advantek, Jodie worked for Aetna US HealthCare. She processed Medical and Dental claims, and then became a claims trainer. She has been involved with many implementations of new groups and has been instrumental in various system upgrades and conversions.

Jodie joined Advantek Benefit Administrators in 2002 as the Health Maintenance Organization (HMO) and Preferred Provider Organization (PPO) Claims Trainer. In 2007, Jodie was promoted to the Claims Supervisor. In 2008, Jodie was promoted to the Customer Service Supervisor. As of 2010, she is the manager of Customer Service, Benefits and the Quality Department.

Patricia SoRelle, manager utilization management

Patricia Rabanal

Patricia SoRelle is the Manager of the Utilization Management Department. She has over 20 years in operations management. She joined Santé Health Systems and Advantek Benefit Administrators in 2007. Her major responsibility is the supervision of the intake staff, and she works closely with the Medical Director and the Case Manager R.N.'s to insure that requests for utilization review are handled in accordance with Plan provisions and both federally mandated and industry standards.

Prior to joining Santé/Advantek, Patricia worked for several other third party administrators in Fresno, including Western States Administrators, L&H Administrators and Insurance Administrators. She has worked in management positions in marketing, sales, underwriting, customer service, administration, billing, eligibility, and reinsurance.

Erin Ellis, business development manager

Erin Ellis

Erin Ellis has been a member of the Advantek team since 2006 and has served in a number of capacities within the finance department. Erin currently presides as the Manager of Business Development. Erin is responsible for our stop loss department, marketing communications, and developing & maintaining relationships with local and regional insurance brokers. Erin graduated from the Fresno Pacific University school of Business and holds a degree in finance. Before joining Advantek, Erin spent several years working in the customer service and staffing industries where she developed a background in relationship management and project management.

Jeffrey Gong, finance manager

Jeffrey Gong

Jeffrey Gong is the Finance Manager for Advantek. He joined the Santé/Advantek team in 1998 and has more than 16 years experience in health care finance. Jeffrey spends a great deal of time working with clients and vendors to address research and reporting needs.

Prior to joining Santé/Advantek, Jeffrey worked at Community Medical Centers in Accounting and Budget. He received his Bachelor's degree in Business from California State University, Fresno.

Mike Rea, director of operations

Mike Rea

Mike Rea is the Director of Operations for Advantek. He joined the Santé/Advantek team in 1999 and has more than 19 years in the health care industry.

Since joining Advantek, Mike has managed a variety of areas throughout Operation's, such as Eligibility, Configuration, Claim Quality/Training and Client Services. In his current role, his responsibilities include new business development, data integration with business partners and development of business intelligence strategies to better serve internal and external clients.

Mike received his Bachelor's Degree in Business Administration with a minor in Information Technology from National University and his Master of Business Administration Degree from California State University, Fresno.

Marvin Daniels, manager of data management

Marvin Daniels

Marvin Daniels is the Manager of the Data Management department. He started in the Finance department in 2006 as a Business Analyst. Over time his focus changed to areas of electronic data exchange and eventually to overseeing eligibility. Marvin is also responsible for maintaining the LuminX Information Network, an online set of tools that allow members and clients access to eligibility and claims information.

Sky Garcia, manager, customer service

Sky Garcia

Sky Garcia has been a member of the Advantek team since January 2013 coming onboard as our Customer Service Manager. Sky has been employed with Santé Health Systems since 2002. He has over 8 years of management experience within our organization. Sky has been responsible for overseeing and managing the HMO Eligibility, Customer Service, Cost Containment and Benefits departments. Sky's main responsibility is to manage the Advantek Customer Service Department to assure optimum department performance and ensure excellent internal and external customer service.

Raquel Yanes, manager, benefits

Raquel Yanes

Raquel joined Advantek nearly 13 years ago and has been employed in the health insurance industry more than 20 years ago. During her career, she has spent time as an examiner (both HMO & PPO claims) and has served as both a primary resource, and most recently as supervisor for a variety of operational & technical teams, such as Benefits, Providers, Quality and Audit. She has played a lead role in establishing diverse audit protocols across multiple operational departments. Raquel's expertise rests with a proven record of outstanding claim knowledge, both processing and managing.

Kevin Hawkins, case manager

Kevin Hawkins

Kevin started his nursing career as a nurse assistant in 1979 and later worked as an LVN until 1994. Kevin earned his Vocational Nurse license in 1981 at Fresno City College. He has previously worked for a third party administrator and is our newest nurse to join the Advantek team as a Case Manager. Kevin is a registered nurse with over 34 years of nursing experience. His experience in nursing includes physical rehabilitation, emergency room, orthopedics, geriatrics, psychiatric, and Alzheimer's care. Kevin's background includes over 10 years if experience in supervisory roles in floor management, shift manager, an assistant director of Nursing as well as a Director, hospital educator, and nurse assistant trainer.

Becky Wells, rn ccm

Becky Wells

Becky is a Fresno native. She worked for Fresno Community Hospital for 28 years, before moving to the Utilization Department at Santé in 2005. Her nursing career has included OB nursing, clinical instructor for Fresno City College RN/OB students, Home Health, Hospice, and DRG Assurance. She continued her education to successfully obtain her Case Manager Certification.

Patti Devlin, rn, phn

Patti Devlin

Patti joined Advantek Benefit Administrators in November 2010 as a Case Manager in the Utilization Management Department. She comes to Advantek with 3 years of nursing experience which includes working as a Labor and Delivery Nurse at Madera Community Hospital. She has experience in Public Health, Home Health and Case Management. Patti received her Bachelor's of Science degree in Nursing from California State University, Fresno, in 2007 and is one of our newest nurses to join the team. As a Case Manager, Patti's focus is on assisting members in managing their health care needs through outreach and education.

Donna Hummer, rn

Donna Hummer

Donna Hummer is a Case Manager in the Utilization Management Department. She began her nursing career with over 12 years experience as a C.N.A in the Skilled Nursing Facility and Psychiatric Unit in Ventura County. She has over 8 years of registered nursing experience which includes working as a nurse in the Pediatric Intensive Care Unit, Acute Care Surgical Unit, as well as teaching various topics in basic and intermediate clinical education at Valley Children's Hospital Central California. Following her Service in the US Army from 1988-1991, Donna received her Associates Degree in Nursing at Ventura College School of Nursing and a Bachelors Degree in Nursing at CSUF.

Pamela Brown, rn

Pamela Brown

Pam Brown is a Case Manager in the Advantek Utilization Management Department. She started her career training as a certified OR scrub tech in San Francisco for 4 years. Then, in 1981, she completed her AS degree in nursing at Fresno City College. For the next 34 years, she worked as a Registered Nurse in the operating room. Pam completed her Bachelor of Science degree in Health Care Management from California Coast University, Santa Ana, California. She has 2 years experience working as nurse case manager.